Companies have several options after it comes to hiring IT maintenance: home maintenance, IT maintenance by the hour, hiring someone as an employee, or betting on a flat rate that includes a whole series of services.
The general tendency tends to be to only go to computer
services when there are serious problems; for example, when a virus has entered
the company's computers, or when several computers do not work, or in cases
where there is clearly a need to update the systems.
Is hourly IT maintenance worth it?
In all or many of these cases, those who opt for a contract
for hours of computer maintenance, turn to self-employed professionals who
perform these functions, so that companies do not have to pay the worker's
Social Security, or maintain the costs of a computer of professionals or a
Department of Informatics.
The big problem with this is that in a few hours, at the
most, the IT incidents that are damaging the company can be solved. But it can
not be done:
•Change company culture to avoid greater evils in the future
•Dedicate preventive computer maintenance aimed at improving
the productivity of the company
•Reduce security flaws and risks faced by business servers
•Have computer equipment always ready to work, especially in
offices, schools, work centers, etc. They have a high number of computers and
constantly have problems with computers.
Why a flat fee is better on IT maintenance
Compared to previous models, where professionals are hired
to provide IT services by the hour, both in person and online, the flat rate
for IT maintenance tries to solve other types of problems.
That is, those that you have been dragging for years and
that affect, directly or indirectly, the productivity of your workers,
generating downtime in which you try to solve problems that could have been
avoided, such as the appearance of a virus, or having the RAM saturated and
unable to continue working.
When we speak instead of a flat fee for IT maintenance , we
are not referring to IT maintenance only at home. The IT company carries out a
control, follow-up and monitoring of the IT activities of the company, so that
you can enjoy the maximum performance, security and availability of your IT
equipment.
It is a great mistake and a greater risk to go to IT
services only when incidents occur, and then to ignore it. Experience teaches
us that in these cases the number of IT incidents continues to increase, which
means that IT costs end up being higher.
Who Needs a Flat Fee on Computer Maintenance?
The flat rate in computer maintenance services is not
logically oriented to everyone. If you are an individual who has had a small problem
with your computer, there are many things you can do to solve it before hiring
a maintenance service.
For example, if the information that we offer you in this
blog is not really enough to solve your computer problem, the ideal is that you
hire our computer support service: punctual, online and oriented to satisfy
your needs at the moment.
If you have a company, an office, or a computer team, a
study center, school, institute, hospital or any other type of entity in which
there are computer rooms, or computer rooms, even videoconference rooms, it is
essential that you hire a computer maintenance company under a flat rate.
•It is not the best option for you to have a paid computer
scientist by the hour, since many problems would remain to be solved.
•Probably the reason why you cannot afford to create an IT
Department is that you would have to hire several workers to be able to carry
out all the tasks.
The least expensive and at the same time the most suitable
option is undoubtedly the outsourcing of computer maintenance services. Some
services in which you have sufficient scalability, you can expand or reduce
them according to your needs, something that for SMEs is essential in order to
reduce expenses at the end of the month.
Hire a flat rate for computer services
If you are already tired of not knowing how much you spend
on computer repairs or computer maintenance services, it is time to start doing
things differently.
Prioritizing preventive maintenance vs. corrective
maintenance in computer matters and clearly betting on solvent and reliable
professionals who know your company and offer you a professional service aimed
at solving your specific problems, but also at providing you with the best user
experience in the use of your computer equipment.